Privacy and your data

The security and confidentiality of your personal and medical information is of utmost importance for Livv Mobile Health.

Only after you have given explicit permission, your measuring data will be shared with a medical expert for analysis.

Your information will never be used for commercial purposes.

Livv Mobile Health BV is registered with the Authority Authority under number m1636097.

What you can do yourself 

Employees of Livv will never ask you for your password, not on the phone, by letter or email. Choose a secure password for your My Livv profile.

It is also advisable to secure your smartphone with a PIN code or a password so that no misuse can be made when your phone is lost or stolen.

Medical research

The frequent measurement of important body functions, such as blood pressure or ECG, combined with a general profile (age, smoking, sports) delivers in the future a rich source of data.

You will understand maybe that medical researchers would like to make use of this.

Livv will therefore ask you to participate in this medical examination, by sharing completely anonymous measuring data. Only with your explicit permission (parts of) your measuring data will then be made available for medical research. This helps us to better understand chronic diseases and also better treatment.

Privacy policy

Privacy policy

We respect your privacy and process your personal information only for the purpose for which you have provided them and in accordance with the Personal Data Protection Act.

1. Company data

Name company: Livv Mobile Health BV
Website: https://www.livv-health.com
Registration number KvK: 58124691
BTW-number: NL852885039B01

2. E-mailadres

We can offer you deals with similar products and services in the context of a closed agreement, if you have explicitly given permission to us for this use. The possibility to give permission is mentioned at the time of providing your personal data. Moreover, you will be given the opportunity, in each communication, to object against further use of your e-mail address under the same conditions.

3. Postal address

We only use your post address to send information which you have requested.

4. Phone number

We do not use your phone number for commercial purposes.

5. Other personal data

We only process other personal data (through cookies, reading out of peripherals or otherwise) if: 

data processing is necessary for:

The execution of an agreement you have agreed to;             The good completion of a public law task;                             The care of our justified interest (unless your interest of fundamental rights and freedoms above this importance prevail), or;

You have given permission for processing when collecting this.

We keep your data in any case no longer than is necessary for the processing of the purposes for which they were collected.

6. Special personal data

The collected information will only be used internally and will not be passed on to other organizations

7. Transfer safety and receiving data

If we transfer or receive your data on our website, we always use the coding technologies which are recognized as accepted standards within the IT sector; If we receive or transfer certain critical information, such as financial information or health information, we use a secure server. You will be notified of this via a screen that is displayed on our site (pop-up) We have entered the necessary safety measures for the loss, the illegal usage or the change to prevent of information we receive on our site;

8. Security data storage

Safety criteria

On the page where you provide personal information a secure connection is used. Passwords are always saved using hash.
We save data of customers as little as possible and we take care that sensitive personal data will not be stored at all in our database, unless there is no other possibility. The sending of personal data by e-mail is via a secure connection. We take technical and organizational measures to counteract data loss or unlawful processing (such as attacks). We guarantee therefore, an appropriate security level and let our site be checked periodically. All systems in which (sensitive) personal data is processed, are equipped with anti-virus software and the latest security-related patches of all other important software, as issued by the suppliers of this software.

9. Acces to your data

Upon request, we announce to visitors of our website about the personal data that is being processed. Any incorrect data may be improved, supplemented, or deleted. If you wish to have access to this information, or wish to improve your personal information. Please contact us at the below address.

10. Contact

If you wish to comment on our privacy policy, please contact us at the following email address: support@livv-health.nl

This privacy policy can be changed at any time.                 These changes will be published here and, if applicable, you will be notified by e-mail.