“If you are not satisfied with your ordered product or service? You can after receiving your order notify us within 14 days that you wish to return the product and cancel the service. You will be informed as soon as possible but no later than 14 days after your notification, receive reimbursement of the purchase amount, including any shipping or administration fees.”
Please contact our customer service. You have 14 days to return the back to us, after you requested the return-form.
More information about returning.
Products and services that you purchase online can be paid by iDeal, through the payment page of your own bank.
The iDeal payments are carried out by Mollie. The payment on your bank statement can be recognized under "St Mollie Payments".
Cash on delivery
You also have the option for cash on delivery. You will have to pay the amount directly by card or cash to the postal service. The additional costs we charge for this service amounts to € 15, - excluding VAT.
All products which are ordered directly by Livv Mobile Health on the website, include a minimum guarantee of two years. The legal warranty is applicable to our services.
Legal warranty means that a product or service should be what the consumer expected it to be in all reasonable terms. The legal warranty is never linked to a specific term. One product lasts longer than the other.