If you are not satisfied with our products or services and you want to make a complaint? Please contact our customer service. Hopefully we can resolve quickly your complaint.

If you are not satisfied with the way we resolved the issue? Please send your complaint to:

By e-mail to:

By post to:

Livv Mobile Health
T.a.v. klachtencommissie
Dokter Stolteweg 72
8025 AZ Zwolle

You will receive a written response from us within 14 days of sending the complaint.

Is your complaint not resolved to your satisfaction? Please send a complaint form via the link of Thuiswinkel Waarborg. You can also use the European complaint form on the ODR platform.